Privacy Policy

Personal Information

We collect information you provide directly to us, such as:

• Contact information (name, email address, phone number, mailing address)
• Project details and preferences when you request design services
• Communication preferences and feedback
• Financial information for billing purposes (processed securely through third-party payment processors)

Automatically Collected Information

We may automatically collect certain information about your device and usage, including:

• IP address and browser type
• Pages visited and time spent on our website
• Referral sources and search terms used to find our website
• Device information and operating system

We use the information we collect to:

• Provide, maintain, and improve our design services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests for customer service
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Personalize and improve your experience with our services
• Process and deliver contest entries and rewards
• Link or combine with information we get from others to help understand your needs and provide better service

We may share personal information in the following situations:

With Your Consent

We may share your information with your explicit consent.

Service Providers

We may employ third-party companies and individuals to:

• Facilitate our services
• Provide services on our behalf
• Perform service-related activities
• Assist us in analyzing how our service is used

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

The security of your personal information is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data privacy and security
• Secure data centers with physical access controls

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

You have certain rights regarding your personal information:

• Access: You can request access to your personal information
• Correction: You can request that we correct inaccurate information
• Deletion: You can request deletion of your personal information
• Opt-out: You can opt out of receiving marketing communications
• Data Portability: You can request a copy of your data in a portable format

To exercise these rights, please contact us at privacy@lakestreet.design.

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

Types of Cookies We Use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Enable enhanced functionality and personalization
• Marketing Cookies: Used to deliver relevant advertisements

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.